CNH Tours Guides Receive 100% Scoring

CNH Tours began systematically surveying its returning “Active Galapagos” guests using an on-line survey tool in December 2014.   We are so happy with the results, we are posting them here.  What you see below the picture of one of our guides (Luis, aka Champi) is no more than a “cut and paste” for all the answers we have received to date on the question:  “Comments for / about your naturalist guide”.  Absolutely no editing has taken place.  This question follows a request to rate the guide from 1 (absolute best) to 5 (the guide ruined our trip!).    Believe it or not, the average of all responses received to date is 1.   We cannot be more pleased. 

Luis Rodriguez

Luis knew EVERYTHING about the islands and their wildlife. He was wonderful!

We loved Fausto. Frankly, so much about the trip depends upon the naturalist on board that I don't know if I could recommend any given "boat" from now on as it had become clear to me that 90 percent of trip satisfaction depends on the naturalist.

Absolutely fantastic! Very knowledgable on such a wide range of topics and SO nice.

Juan is an excellent guide, he goes out of his way to make sure we have an exceptional experience. I have used guides in various tours and never seen such enthusiasm and expertise. He didn't stick to a fixed itinerary but would adapt it according to weather and conditions to deliver the maximum satisfaction to us.

Our family felt that Juan was absolutely great and truly helped make the boat trip an unforgettable experience. He is not only very professional and knowledgeable but full of contagious enthusiasm and an adventurous spirit, often going beyond the call of duty, such as having the captain follow a pair of hunting Orcas for several miles.
We will 100 percent recommend Juan to anybody's!

Very knowledgeable. Excellent communication skills. Very passionate.

Can't imagine a better guide than Luis. However, he provided us with SO much detail, that it was impossible to take it all in, and sometimes I wished we weren't standing out in the sun or in the rain while he was speaking. At those times, less info/more comfort would have been preferred.

Juan is the best guide we have had on twelve active adventure trips in the past ten years. His knowledge, specifically his depth of knowledge and clear explainations were exceptional. His ability to get all of us to sit on the ground, rocks, sand or path and experience the wildlife activity happening around us was a new and very rewarding experience. When going snorkeling he positioned us for the currents and locations so that we saw more species and numbers than on all seven snorkeling experiences combined.

Juan was so knowledgeable about the land, history, wildlife and plants. You can tell Juan loves the islands and he wants to preserve it. Juan is so enthusiastic and wants to share his enthusiam with his clients. We were so fortunate to have Juan as our guide.

Juan was an exceptionally fantastic guide. Knowledgeable, enthusiastic, great sense of humor, able to get a group to cooperate.

Juan was absolutely outstanding in every way .... knowledgeable,
enthusiastic, passionate about the wildlife, natural beauty of the
Galapagos, amazing ability to engage and inspire, exudes the joy he feels,
an incredible person and guide and a delight to travel with!

Juan was absolutely outstanding in every way .... knowledgeable,
enthusiastic, passionate about the wildlife, natural beauty of the
Galapagos, amazing ability to engage and inspire, exudes the joy he feels,
an incredible person and guide and a delight to travel with!

Juan was amazing. His knowledge of and respect for the park was infectious and inspiring.

I am convinced that he is the best guide in the islands. Funny, patient, enthusiastic, informed, professional - he is a superhero naturalist. LOVED him and could never do the islands again with any other guide but Juan.

Juan was an amazing guide. His knowledge of the environment was comprehensive.

Luis was so knowledgeable and enthusiastic. He was an absolute pleasure, and kept a very sharp eye on everyone on our excursions.

news